Charlene

Charlene is the secretary of Leighton Perry in Heavy Rain.

Events of Heavy Rain
Charlene first appears in the "Welcome, Norman" chapter. When Norman Jayden asks her how long it will take to see Perry, she replies that he should be finished soon. Moments after, Perry exits his office and tells her to cancel all of his appointments, after which she informs him that Jayden is there to see him.

A bit later in the chapter, Jayden comments on the gold watch on the table, and she explains it is a gift offered to each of the station's new lieutenants. She then asks him if he would like to contribute to the fund; the player can either accept or refuse this. Charlene then escorts him to his office, and when he is confused by its neglected appearance, she states it is where she was told to take him. She also makes an appearance in the chapter "Under Arrest," but she serves no purpose in that chapter. She is not seen again after that.

Chapter Appearances

 * Welcome, Norman
 * Under Arrest

Trivia
Charlene
 * Charlene is the only character in the police station who appears to harbor no ill will toward Norman at all and tries to maintain a somewhat friendly attitude with him. She is also the only one who seems unbothered by Norman's status as an FBI agent.